Frequently Asked Questions
Everything you need to know about your Analogue experience.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all Analogue electronics are covered by a limited 12-month warranty that protects against manufacturing defects and hardware malfunctions under normal use.
What is your return policy for open-box electronics?
We offer a 30-day return window. To be eligible for a full refund, items must be returned in their original packaging with all included accessories and cables.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an automated email containing a tracking number and a link to the carrier's portal to monitor your package in real-time.
Are your devices compatible with international voltage standards?
Most of our hardware is designed with universal power supplies (100-240V). However, we recommend checking the specific product specifications page to ensure compatibility with your local power grid.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.